100% Satisfaction Guaranteed Return Policy
If after you purchase any product2 from CableTiesAndMore, at any time within 60 days, you feel that, for any reason, it fails to live up to your expectations, return it to us and we will immediately and cheerfully refund you 100% of the purchase price1.
All returns must include a Return Merchandise Authorization number (RMA#). Please call us to obtain an RMA number before returning any items.
1 You will be responsible for shipping costs
1 For drop ship orders, a 25% restocking fee or more (depending on the condition of the product) per unused item applies on all bulk items, all cord, cable and hose protectors, whether heavy or light duty materials.
2 Note: This guarantee excludes all cable protectors (Rubber Ducts, Wiremolds, Flexiducts, etc, and all their respective accessories) that have been used and that are in unresalable condition, because the manufacturer and distributors are unable to control and ensure proper use of the materials. Manufacturer and distributors expressly disclaim any and all warranties not set forth herein, including any warranty of fitness for a particular purpose and/or warranty of merchantability which might otherwise be applicable. In the event of a manufacturing defect, buyer's remedy shall be strictly limited to refund of the purchase price or replacement. Buyer specifically acknowledges waiver of any claim against either manufacturer or distributor regarding consequential damages to person or property, damages for loss of use, lost time, lost wages, lost income, loss or profit, or other incidental or consequential damages. Manufacturer and/or distributor reserve the right to make specification and price changes without prior notice or subsequent obligation.
If your shipment contains a defective product or we sent you the wrong product:
- Return the defective item and we will replace it at no cost to you.
- Items must be in the original packaging, in as-new condition with the packaging slip, all warranty cards, and accessories (if applicable).
- Please allow approximately 5 business days for your return to be processed once it has arrived at the warehouse.
All returns must include a Return Merchandise Authorization number (RMA#). Please call us to obtain an RMA number before returning any items.
|
American Customers Click Here